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Jewson Customer Service Advisor - Sales Job In Kent, Jewson

Published 2022-08-04
Expires 2022-09-04
ID #1114647008
Free
Jewson Customer Service Advisor - Sales Job In Kent, Jewson
United Kingdom, Kent, Kent,
Published August 4, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Jewson customer service advisor - sales


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Description

The Role

At Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a 'Top Employer' for 5 consecutive years. If you're passionate about working with people, you're able to put your customer first, and you want to know what it's like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us as a Customer Service Advisor - Sales.

You'll be working for Jewson in Dartford. Jewson is one of more than 30 exciting Saint-Gobain brands in the UK and we pride ourselves on doing everything we can to understand our Customers needs in order to deliver solutions to save them time, money and hassle. Our Colleagues are critical to our Customers' success and you will be working with a team that proactively supports them in every way possible. If you love working with people, you're a good listener and you think you could help our customers feel welcome, then this could be a great opportunity for you to join our team.

Is this role right for me?

First and foremost, we always want to recruit great people that really understand our values and ways of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within Jewson. So if you have a passion for delivering great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit!

As this role has a strong focus on customer service, we are looking for someone who loves to build relationships with Customers both face to face and over the phone.

What will I be doing?

A Customer Service Advisor is an essential role within the branch network, you will build relationships with Customers and understand their wider requirements in order to maximise sales growth. You will be in regular contact with our Customers and therefore you play a huge part in delivering a fantastic customer experience. In order to support our customers and deliver a great service you will;

Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson Values
Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
Keep the branch looking clean and tidy, to make a great first impression on our customers
Maintain stock levels, carrying out regular stock counts
Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
Work with colleagues to suggest opportunities for improvement

Requirements

N/A

About Us

Are Jewson and Saint-Gobain an Inclusive employer?

We're working hard to be, and we're keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you!

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

And what about flexibility?

The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role (this could be flexible hours, a job share, part time, to name a few). We can't guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen

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    Employer's info

    Jewson
    Registered on October 7, 2017

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    Retail markets and shops have a very ancient history, dating back to antiquity. Over the centuries, retail shops were transformed from little more than "rude booths" to the sophisticated shopping malls that we know today. Retailing involves the process of selling consumer goods or services to customers through multiple channels of distribution to earn a profit. Retailers satisfy demand identified through a supply chain. Some of the earliest retailers were itinerant peddlers. The term "retailer" is typically applied where a service provider fills the small orders of a large number of individuals, who are end-users, rather than large orders of a small number of wholesale, corporate or government clientele. Shopping generally refers to the act of buying products. Sometimes this is done to obtain final goods, including necessities such as food and clothing; sometimes it takes place as a recreational activity. Recreational shopping often involves window shopping (just looking, not buying) and browsing: it does not always result in a purchase.


    Kent is a county in South East England and one of the home counties. It borders Greater London to the north-west, Surrey to the west and East Sussex to the south-west. The county also shares borders with Essex along the estuary of the River Thames (connected by land via High Speed 1 and the Dartford Crossing), and with the French department of Pas-de-Calais through the Channel Tunnel. The county town is Maidstone. Kent was the first British territory conquered and settled by Germanic and Nordic tribes with the Nordic originating Jutes from the Jutland area of Denmark and South Sweden settling in Kent and nearby areas of the South East. Canterbury Cathedral in Kent, the oldest cathedral in England, has been the seat of the Archbishops of Canterbury since the conversion of England to Christianity that began in the 6th century with Saint Augustine. Rochester Cathedral in Medway is England's second-oldest cathedral. Located between London and the Strait of Dover, which separates England from mainland Europe, Kent has been the setting for both conflict and diplomacy, including the Battle of Britain in World War II and the Leeds Castle peace talks of 1978 and 2004. England relied on the county's ports to provide warships through much of its history; the Cinque Ports in the 12th–14th centuries and Chatham Dockyard in the 16th–20th centuries were of particular importance. France can be seen clearly in fine weather from Folkestone and the White Cliffs of Dover. Hills in the form of the North Downs and the Greensand Ridge span the length of the county and in the series of valleys in between and to the south are most of the county's 26 castles. Because of its relative abundance of fruit-growing and hop gardens, Kent is known as 'The Garden of England'.Kent's economy is greatly diversified; haulage, logistics, and tourism are major industries. In northwest Kent, industries include extraction of aggregate building materials, printing and scientific research. Coal mining has also played its part in Kent's industrial heritage. Large parts of Kent are within the London commuter belt and its strong transport connections to the capital and the nearby continent make Kent a high-income county. Twenty-eight per cent of the county forms part of two Areas of Outstanding Natural Beauty: the North Downs and The High Weald.

    Source: https://en.wikipedia.org/