Location : This is a hybrid role, offering a combination of being able to work in one of our offices in the UK (Corby, Manchester or Warrington), or Latvia (Riga), and remotely
Contract Type : Permanent
The Opportunity
Join our Global Shared Business Services (GSBS) team and play a pivotal role in driving global transformation across the RS Group. As a Project Manager, you’ll lead high‑impact Order to Cash (O2 C) harmonisation and optimisation initiatives that shape how our business operates worldwide.
You’ll guide cross‑functional teams, influence global stakeholders, and ensure we deliver scalable, standardised, and sustainable solutions that elevate operational excellence across markets. This is an exciting opportunity for a delivery‑focused, collaborative Project Manager who thrives in complex, international environments.
What You Will Be Doing Leading end‑to‑end delivery of global O2 C harmonisation, optimisation, and stabilisation projects
Embedding new ways of working, resolving root‑cause issues, and ensuring operational readiness for scale
Defining project scope, success measures, and realistic delivery plans alongside global process owners and market teams
Managing cross‑functional project teams (8–15 contributors) including Solution Architects, BAs, SMEs, Developers, and Change specialists
Facilitating workshops, design sessions and problem‑solving forums to accelerate decision‑making
Identifying risks, dependencies and constraints, and proactively driving mitigation
Ensuring accurate governance, documentation, and reporting aligned with RS standards
Supporting adoption of new processes and tools through structured change management and stakeholder engagement
Monitoring benefits realisation to ensure improvements are embedded post go‑live
Building strong relationships across GSBS, markets, and technology teams to drive alignment and operational excellence
What You’ll Bring
Essential:
Proven experience delivering business change through structured project management across multiple initiatives
End-to-end project management experience from within a complex matrix organisation
Experience with methodologies such as Waterfall, Agile or Hybrid
Strong stakeholder management skills, with the ability to influence senior stakeholders across global regions
Excellent written and verbal communication skills with confidence engaging all levels of the business
Strong interpersonal skills and ability to build effective relationships across cultures and functions
Effective team facilitation skills with the ability to motivate contributors of varying levels
Solid understanding of shared service operating models, service transition and process standardisation
Experience managing process migrations across multiple geographies
Ability to stay calm under pressure and navigate complex issues effectively
Natural curiosity and a drive to learn and adopt best practice
Experience working within a software delivery or technology‑enabled transformation environment
Strong planning, organisation, coaching, and constructive challenge skills
Fluent written and spoken English
Desirable:
Experience in complex, international project environments
MSP Practitioner certification
Experience negotiating with and managing third‑party partners
Additional language skills
Qualifications:
Certified Project Management qualification (APM, Prince2, MSP, Agile – essential)
Change Management certification (e.g., PROSCI – desirable)
We Are RS
We’ve been solving industry problems for over 80 years. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible.
Our purpose? Making amazing happen for a better world.
We offer service and product solutions to over 1.2 million customers globally, shipping a parcel every 2 seconds to over 130 countries. With over 800,000 stocked and 3 million unstocked products, we’re a trusted partner to the world’s leading industries.
We’re looking for curious, driven, and empathetic professionals to join our journey. People who think differently, act with purpose, and want to make a real impact.
Rewards
Our Reward Strategy Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company.
Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include:
Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme)
Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership
Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts
Spotlight – our global recognition programme provides a platform to highlight and recognise people role modelling our values
Ready to Make Amazing Happen?
Join c. 9,000 colleagues and help us shape the future of our industry. Whoever you are, wherever you are — it all starts here.
Apply now and make RS a part of your journey.
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