Policy And Communications Lead, London

Published 2022-05-14
Expires 2022-06-14
ID #996099065
Policy And Communications Lead, London
United Kingdom, London, London,
Published May 14, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Per annum
Occupation: Policy and communications lead

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Up to £40,000 depending on experience plus London weighting (if applicable). Are you a self-driven and proactive communications all-rounder who thrives in a busy environment? You could be our next Policy and Communications Lead. The Policy and Communications Lead will own and lead all communications on behalf of User Voice, working collaboratively with our volunteers and staff teams to raise awareness of what we do. The post holder will work collaboratively with senior leadership and our staff teams to enable User Voice to become more visible, influential and responsive in the way we communicate with stakeholders internally and externally. They will also proactively influence policy within the criminal justice system by being a conduit between User Voice research and consultation reports and key decision makers and policy forums. Adaptability and resilience are key personal qualities for this role, the Policy and Communications Lead must be capable of flexing to a rapidly changing environment. KEY RESPONSIBILITIES Lead our regional and national campaigns and raise awareness of the User Voice brand. Manage content and performance on websites and social media platforms Design marketing and presentation templates, including quantitative and qualitative reports, brochures, letters, emails, posters, social media platforms and websites, according to brand guidelines Manage the internal newsletter content and use the staff intranet to disseminate appropriate information. Promote good news stories and successes both within the organisation and outside of it In collaboration with our staff teams, organise and deliver seminars and co-production events, including researching and producing written materials, presentations, guides, and facilitating training sessions. Attend User Voice Service User and Prison Councils, Council Elections and Council Events to communicate these externally. Work closely with our research team in gathering and collating service user insight, supporting the delivery of service user consultations, carrying out event evaluations, and obtaining service provider and stakeholder feedback for offline and online communications. Creatively write, report and promote the insights and findings from the research Support the management of stakeholder relationships with key decision makers in the criminal justice system, attending and / or organizing briefing sessions, meet and greets, and co-production events. Write press releases relating to changes and developments in policy agendas based on the authentic voice of service users. Measure, analyse and report on all campaign performances. Recruit and induct interns and volunteers and supervise their work FURTHER INFORMATION Equality and diversity User Voice welcomes applications from ex-offenders and from all sections of the community regardless of race, gender, sexual orientation, religion, age or disability. Disclosure and Baring Service (DBS) checks This post is subject to a standard criminal record disclosure check via the new Disclosure and Barring Service (DBS) processes. The purpose of the check is to ensure that the nature of the applicant’s criminal record, considered alongside evidence of the applicant’s rehabilitation, does not indicate that his or her employment in this role would put current service users at risk.

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    User Voice
    Registered on October 7, 2017


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    Marketing is the study and management of exchange relationships. The American Marketing Association has defined marketing as "the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large." Marketing is used to create, keep and satisfy the customer. With the customer as the focus of its activities, it can be concluded that Marketing is one of the premier components of Business Management - the other being Innovation.

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