Published 2026-02-28
Your newpany
We are recruiting on behalf of a leading national social support provider dedicated to helping vulnerable adults live safely, independently, and confidently within themunity. The organisation delivers high impact housing support services across Wales, with a strong focus on rehabilitation, safeguarding, and personalised support planning. Due to continued demand, they are now looking for a Housing Support Officer to join their team covering the Wrexham and North Wales area.
Your new role As a Housing Support Officer, you will play a crucial role in supporting service users to stabilise their housing, improve wellbeing, and progress towards independent living. No two days will be the same—you will manage your own diary, travelling across the region to meet service users, assess their needs, and build tailored support plans. You will work closely withmunity Probation Practitioners, Court Staff, and external partners to ensure each individual receives the right support at the right time. Your responsibilities will includepleting Support and Safety Plans, assisting service users with housing benefit claims, providing practical tenancy support, and helping them maintain rent payments. You will also be responsible for ensuring all properties meet Decent Homes Standards, reporting repairs, and ensuring homes are safe, clean, and well maintained. The service operates between 08:00–22:00 Monday to Friday and 09:00–17:00 on Saturdays, on a rolling rota basis.
What you'll need to succeed This is a mobile,munity based role requiring flexibility, strong interpersonal skills, and a genuinemitment to supporting vulnerable adults. To succeed, you will need:A full, clean UK driving licence
Access to your own vehicle
Business insurance
Willingness to travel extensively across Wrexham and North Wales
An Enhanced DBS (or willingness to obtain) You should also be confident managing your own workload, building rapport with service users,pleting detailed support documentation, and maintaining strong working relationships with partner agencies.
What you'll get in return
In return, you will receive an hourly rate of £ PAYE plus holiday allowance, bringing your total hourly rate to £ You will benefit from an ongoing contract that offers stability and continuity, along with the opportunity to make a genuine impact on the lives of vulnerable adults. This is a varied and meaningful position where no two days are the same, and you will be supported by a dedicated, values-driven organisationmitted to delivering high-quality services.
