Customer Service Advisor, Leicester, Lady Jane Court Care Home

Published 2022-09-24
Expires 2022-10-24
ID #1182100809
Customer Service Advisor, Leicester, Lady Jane Court Care Home
United Kingdom, Leicestershire, Leicester,
Published September 24, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Customer service advisor

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Lady Jane Court Care Home   located in  Leicester   is currently recruiting for an enthusiastic, sales-orientated team player to join us as Customer Service Advisor.    This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home to prospective new residents and their families, and undertaking various marketing and sales activities.

Your job is to guide our new customers through their journey into care with us, from the very first contact with the home, through to staying in touch calls, showrounds of the home and supporting new residents to settle into their environment.  This is a job where you can really make a difference to a family at what is often an anxious time.  The role demands a high attention to detail by keeping your enquiries up to date.  You will also love getting out and about and building relationships with your local community and finding ways to raise the profile of the home, always looking to demonstrate our values of being Proud, Supportive and Caring.

Your Money - Great Team Players Need Great Rewards

Hastee Pay - providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing

Holiday pay and holiday-type benefits through employee discount scheme

Workplace Pension

Refer a Friend payments

Free DBS, free uniform

Paid e-learning and training

CQC outcome bonus

Long service awards and recognition

Career development with salary increases

Staff wellbeing strategy

Your Working Life

Flexibility - We can offer a range of shift patterns that best fit around your family. Let us know what hours you are looking for and we will do our best to accommodate you

A career development pathway and support with qualifications – linked with increases in salary

A comprehensive and supportive induction programme to ensure confidence and competence

A very #OneFamily Well-being Programme

Blue Light Card - Employee discounts scheme for a wide range of retailers, restaurants and days out

Treat and pamper days

Daily staff celebrations

Staff well-being committees

Mental health first aiders for staff

Apprenticeship programme

Managing Director award and Avery Awards

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    Registered on October 7, 2017


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    Finance is a field that deals with the study of investments. It includes the dynamics of assets and liabilities over time under conditions of different degrees of uncertainty and risk. Finance can also be defined as the science of money management. Finance aims to price assets based on their risk level and their expected rate of return. Finance can be broken into three different sub-categories: public finance, corporate finance and personal finance.

    Leicester ( (listen) LEH-ster) is a city and unitary authority area in the East Midlands of England, and the county town of Leicestershire. The city lies on the River Soar and close to the eastern end of the National Forest. It is to the north-east of Birmingham and Coventry, south of Nottingham, and west of Peterborough. The 2016 mid year estimate of the population of the City of Leicester unitary authority was 348,300, an increase of approximately 18,500 ( 5.6%) from the 2011 census figure of 329,839, making it the most populous municipality in the East Midlands region. The associated urban area is also the 11th most populous in England and the 13th most populous in the United Kingdom.Leicester is at the intersection of two major railway lines—the north–south Midland Main Line and the east/west Birmingham to London Stansted CrossCountry line; as well as the confluence of the M1/M69 motorways and the A6/A46 trunk routes. Leicester is the home to football club Leicester City and rugby club Leicester Tigers.

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