Our great client, based in Horley and offering hybrid working and a long list of benefits, is looking to recruit an Operations Supplier Account Support to complement their existing team. This is a pivotal role to support the Operations Supplier Account Manager in developing and optimising effective relationships between the Company and suppliers through regular engagement and high-quality reporting. Please apply today if you wish to be considered. Main responsibilities: Demonstrate a deep understanding and knowledge of operational issues that impact supplier performance. Apply a good understanding of settlement Compile regular and ad hoc reports from current systems to convey important information both internally and externally Work closely with the operations managers and report feedback from meetings. Proactively identify, communicate, and plan for upcoming issues and trends. Attend and sometimes lead meetings with energy suppliers through conference calls as well as face to face meetings. Work closely with the Business Development team supporting them with their reporting needs Participate in regular training/ learning activities to maintain and develop skills and knowledge Person specification: Consistently professional, confident and calm even in challenging situations. Demonstrate a customer focused approach; and an expectation of others to do likewise. Supportive and helpful team player with a flexible and positive attitude. Proactively share knowledge, skills and experience with others to increase team performance. Deliver a high volume of quality work on time. Strive to get things right first time. Strive to meet objectives and improve performance. Highly organised with good attention to detail Prioritise work well Work effectively and responsibly without close supervision. Reflect and evaluate own performance in order to identify areas for improvement; maintain a learning and development plan