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Contact Centre Advisor, Windsor, Berkshire

Published 2022-05-14
Expires 2022-06-14
ID #996532526
Free
Contact Centre Advisor, Windsor, Berkshire
United Kingdom, Berkshire, Windsor,
Published May 14, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Contact centre advisor
Min. Salary: 19566.96


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Description

Contact Centre Advisor
Location:LEGOLAND, Windsor, SL4 4AY
Hours:Full Time Fully Flexible; working 5 days out of 7, covering hours that can be between 08:00-18:00
Pay:£10.00ph + pension, ongoing training and Merlin Magic Pass 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
Contract End Date:November 2022
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    Employer's info

    Legoland Windsor Resort
    Registered on October 7, 2017

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    Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.


    Berkshire ( (listen) BARK-shər, -⁠sheer; in the 17th century sometimes spelt phonetically as Barkeshire; abbreviated Berks.) is a county in South East England. One of the home counties, Berkshire was recognised by the Queen as the Royal County of Berkshire in 1957 because of the presence of Windsor Castle, and letters patent were issued in 1974. Berkshire is a county of historic origin, a ceremonial county and a non-metropolitan county without a county council. The county town is Reading. The River Thames formed the historic northern boundary, from Buscot in the west to Old Windsor in the east. The historic county therefore includes territory that is now administered by the Vale of White Horse and parts of South Oxfordshire in Oxfordshire, but excludes Caversham, Slough and five less populous settlements in the east of the Royal Borough of Windsor and Maidenhead. All the changes mentioned, apart from the change to Caversham, took place in 1974. The towns of Abingdon, Didcot, Faringdon, Wallingford and Wantage were transferred to Oxfordshire, the six places joining came from Buckinghamshire. Berkshire County Council was the main local government of most areas from 1889 to 1998 and was based in Reading, the county town which had its own County Borough administration (1888-1974). Since 1998, Berkshire has been governed by the six unitary authorities of Bracknell Forest, Reading, Slough, West Berkshire, Windsor and Maidenhead and Wokingham. The ceremonial county borders Oxfordshire (to the north), Buckinghamshire (to the north-east), Greater London (to the east), Surrey (to the south-east), Wiltshire (to the west) and Hampshire (to the south). No part of the county is more than 8.5 miles (13.7 km) from the M4 motorway.

    Source: https://en.wikipedia.org/