Salisbury (pronounced SAWLZ-bree) is a cathedral city in Wiltshire, England, with a population of 40,302, at the confluence of the rivers Avon, Nadder and Bourne. The city is approximately 20 miles (32 km) from Southampton and 30 miles (48 km) from Bath. Salisbury is in the southeast of Wiltshire, near the edge of Salisbury Plain. Salisbury Cathedral was formerly north of the city at Old Sarum. Following the cathedral's relocation, a settlement grew up around it which received a city charter in 1227 as New Sarum, which continued to be its official name until 2009, when Salisbury City Council was established. Salisbury railway station is an interchange between the West of England Main Line and the Wessex Main Line. Stonehenge, a UNESCO World Heritage Site, is 8 miles (13 km) northwest of Salisbury.

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Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

Source: https://en.wikipedia.org/