Customer Service jobs in Royal Wootton Bassett, Wiltshire

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Royal Wootton Bassett , formerly Wootton Bassett, is a small market town and civil parish in Wiltshire, England, with a population of 11,043 in 2001, increasing to 11,385 in 2011. Situated in the north of the county, it lies 6 miles (10 km) to the west of the major town of Swindon and 10 miles (16 km) northeast of Calne. From 1447 until 1832 Wootton Bassett was a parliamentary borough which elected two Members of Parliament (MPs) to the House of Commons. In 1832 it was deemed a rotten borough and abolished by the Great Reform Act. The town was granted royal patronage in March 2011 by Elizabeth II in recognition of its role in the early-21st-century military funeral repatriations, which passed through the town. This honour was officially conferred in a ceremony on 16 October 2011 – the first royal patronage to be conferred upon a town (as distinguished from a borough or county) since 1909.

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Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

Source: https://en.wikipedia.org/