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Customer Service Team Leader Job In Daventry, Northamptonshire

Published 2021-12-16
Expires 2022-01-16
ID #795990469
24000 £
Customer Service Team Leader Job In Daventry, Northamptonshire
United Kingdom, Northamptonshire, Daventry,
Published December 16, 2021

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Per annum
Occupation: Customer service team leader
Min. Salary: 24000.00


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Description

Customer Service Team Leader required for a logistics firm in Daventry with an immediate start.

Hours of work are Monday to Friday 09:00 to 17:30

Salary £24k per annum

Duties include supporting the Operations Controller, updating KPI’s and spreadsheets daily and producing reports.

The applicant must have good organisational skills, be customer focused and have a good working knowledge of Microsoft Office packages, such as Word and Excel.

This is a permanent role with a 3 month probationary period

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Contact employer

    24000 £ / Per annum

    Employer's info

    D & S Recruitment Consultancy
    Registered on October 7, 2017

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    Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.


    Daventry ( DAV-ən-tree, historically DAYN-tree) is a market town and civil parish in western Northamptonshire, England, close to the border with Warwickshire. At the 2011 Census Daventry had a population of 25,026, making it the sixth largest town in Northamptonshire. It is the administrative centre of the larger Daventry District, which had a population of 78,070 at the 2011 census.

    Source: https://en.wikipedia.org/