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L&d Coordinator – Core Programmes And Business Services, London

Published 2022-05-26
Expires 2022-06-26
ID #1014505316
L&d Coordinator – Core Programmes And Business Services, London
United Kingdom, London, London,
Published May 26, 2022

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: L&d coordinator – core programmes and business services

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The opportunityAdministrative support for the L&D core programmes and Business Services populationMaintaining and updating training records and supporting materials for the L&D core programmesGeneral involvement in supporting Learning & Development ("L&D) responsibilities and Managers, such as processing invoices, updating intranet pages and assisting with other L&D internal processesKey Performance Indicators:Administrative support to schedule L&D team meetings Maintain relationships with stakeholders Consistent, positive feedback from stakeholders Successful support of core programmes, lectures and skills sessions Efficient delivery of L&D support and processesKey Responsibilities: L&D Team SupportSupporting with team internal processes (such a arranging meetings, processing invoices and reporting)Supporting with the renewal of departmental subscriptions and managing payment of the monthly AMEX statementProviding admin support for booking external developmental training for the L&D teamDiary management for senior members of the teamManaging the team induction and new joiner processesSupporting the "Amplify" programmeManaging the administrative tasks to run the "Amplify" programme on the business skills academy. This includes:Responsibility for the scheduling of eventsCoordination and logisticsUploading materials as necessaryMaintaining training records on the LMSThe producer role on virtual eventsFirmwide lecturesArranging and administering the monthly firmwide lectures including:Scheduling the events with external speakers and the administrative tasks as described above in the "Amplify" programmeBusiness Services population supportAssisting the L&D Manager with training for the Business Services population including the administrative tasks as described above in the "Amplify" programmeAssisting the L&D Adviser with the compilation, maintenance and communication of the Business Services catalogue. Knowledge-sharing:Keeping other members of L&D and the wider K&L team informed as necessary, as well as those within the division, HR (particularly the HRA and HRMs), BD etc.Other support Training other system administrators across the network in how to use the LMSMonitoring the team inbox and responding to, escalating or forwarding enquiries and tracking themes and issuesWorking with the L&D team to provide administrative support for ad hoc project work which may include updating intranet pages; assisting the L&D Managers and Advisers to support L&D initiativesProviding cover for other L&D team member responsibilities during absences/holidays as requested.Skills, experience and qualificationsPrevious administration experience essential. Previous L&D experience desirable. Professional services experience would be preferable.Computer literacy - good working knowledge of computer systems including Microsoft Word, Excel, Outlook, PowerPoint, LMSCompetenciesPersonal Leadership Inspires confidence by consistently delivering quality workRecognises when problems need to be escalated and does this quickly and appropriatelyTakes personal accountability for their work, ensuring tasks are completed on time and to a high standardRemains consistent, steady and approachable, especially when under pressureBehaves consistently with the firm's values and brand and inspires this in othersStrives to excel by taking responsibility for their own development, seeking feedback and looking for ways to develop themselves personally and professionallyConnects and collaborates with peopleTakes an active interest in others and gets to know the people they interact withBuilds and maintains genuine relationships and their network across the firmRecognises people work in different ways and adapts their work style when neededContributes to the success of others Builds understanding of how their role benefits the team and the firmReadily shares their knowledge and ideas to help others achieve a high standardIdentifies opportunities to assist others and readily volunteers their helpAchieves ResultsPays attention to the quality and accuracy of their workManages changing priorities and informs relevant stakeholders appropriatelySeeks guidance when unsure about what to do and involves others when requiredEnhances the Client ExperiencePrioritises work with the client in mindWhen working directly with clients, provides timely assistance and communicates in a helpful, open and concise wayFinds out about the client's requirements and works with others to deliver theseInvolves the right people so that the work or service meets the client's needsShows a willingness to go the extra mile to deliver great serviceGroup / Team descriptionOur knowledge and learning professionals support our lawyers to provide world-class legal advice. The team works collaboratively and innovatively to provide measurable value to our clients.As part of this dynamic global team, you will drive collaboration and knowledge-sharing across jurisdictions and practice groups. You'll be involved in strategic projects and deliver knowledge and learning solutions directly to our people and our clients. Whether it's providing insightful legal updates, specialised research, innovative learning solutions or quality know-how and precedents, your expertise will equip our people with the skills and insight to deliver excellence in a competitive marketplace.We're committed to your career development and will support you with exceptional training, coaching and mentoring opportunities. If you're passionate about knowledge and learning, grow your career with us.Diversity & InclusionAt Herbert Smith Freehills you will be part of a diverse, innovative culture where high performance, client focus and highly engaged people are our differentiator. People at our firm come from a range of backgrounds and bring a wide variety of experiences and perspectives to their work with us. We strive to ensure that our inclusive environment means you feel valued and able to perform at your best by being your authentic self at work. We know that our future success not only depends on being innovative and progressive in the changing legal market but, most importantly, on our people feeling highly engaged in meaningful work.We understand that you have commitments and personal interests outside of work and we strive to create a working environment based on mutual trust and respect, in which you can perform at your best whilst maintaining sustainable balance across your life. This employer is a corporate member of myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality.

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    Registered on October 7, 2017


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    Business administration is a wide field that incorporates many types of management positions. From major corporations to independent businesses, every operation needs skilled administrators in order to succeed. Motivated, organized personalities will thrive in business, where environments are often high-powered. Knowing how to deal with stress will help you keep your cool—and keep your business in the black.

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