Our client is seeking an experienced Account Manager to join their collaborative London team. Our client partners with major travel brands to deliver innovative training solutions, high-impact campaigns and data‑led insights to a global audience.
The Role
As Account Manager, you’ll nurture a portfolio of travel industry clients—guiding them through onboarding, shaping campaign strategy, and ensuring they gain maximum value from their market‑leading platform. You’ll build strong, consultative relationships, deliver multi‑channel marketing activity, and identify opportunities to enhance engagement and commercial growth.
Key Responsibilities Act as primary contact for a portfolio of new and established clients
Lead onboarding, ensuring partners understand tools, reporting and best practice
Plan and deliver multi‑channel marketing campaigns
Run regular account reviews and provide insight‑driven recommendations
Maintain high retention while spotting upsell and cross‑sell opportunities
Ensure content and promotional assets remain accurate and engaging
Collaborate with internal sales, marketing and operations teams
Maintain accurate CRM and workflow record
Tagged as: Permanent Skills
Proven experience in account management, client services or partnerships
Strong communicator with excellent relationship‑building skills
Confident working across digital and social marketing channels
Highly organised with strong attention to detail
Comfortable managing multiple clients and deadlines
Experience with CRM systems; confident in producing content and briefs
Knowledge of or passion for the travel sector
Willing to attend industry events when required
